TERMS AND CONDITIONS

Effective date: April, 10 2025

1. Acceptance of the Terms of Use Agreement.

By creating a ProRentify account, whether through a mobile device, or computer web browser (collectively, the “Service”), you agree to abide by (i) these Terms of Use, all of which are incorporated by reference into this Agreement, and (iii) any terms disclosed. If you do not agree to all the terms of this Agreement, please do not access or use the Service.

We may revise this Agreement and the Service from time to time for various reasons, including to reflect changes in the law, introduce new features, or adjust our business practices. If we make material changes that affect your rights or obligations under this Agreement, we will provide you with at least 30 days’ notice (unless we are legally prohibited from doing so) by reasonable means, such as through the Service or via email.

Your continued use of the Service after any such changes take effect constitutes your acceptance of the revised Agreement. If you do not agree to the updated terms, you must discontinue your use of the Service.

2. Eligibility.

To create an account and use the ProRentify Service, you must meet the following eligibility requirements:

  • Age Requirement: You must be at least 18 years of age. By using the Service, you represent and warrant that you are legally an adult in your jurisdiction and have the legal capacity to enter into a binding agreement.
  • Residency Requirement:: The Service is intended for use only by individuals who reside in the state of Illinois. By accessing or using the Service, you confirm that you are a current resident of Illinois.

3. Your Account.

You can access the ProRentify Service through various login methods, including signing in with your Google account. By choosing to log in using your Google account, you authorize ProRentify to access and use certain information associated with that account, including (but not limited to) your public profile information, in accordance with our Privacy Policy.

You are solely responsible for maintaining the confidentiality of your ProRentify login credentials and for all activity that occurs under your account. If you suspect any unauthorized access to your account, you must notify us immediately.

In cases where the Terms of Use Agreement is signed personally (e.g., in writing or electronically), ProRentify will send an invitation via email to the tenant to activate their account. If the tenant does not complete the sign-up process within 30 days, ProRentify reserves the right to create and activate an account on their behalf in order to uphold the terms of the agreement.

4. Cancellation.

Tenant accounts cannot be completely deleted from the ProRentify system. By creating an account, you acknowledge and agree that any reviews, ratings, or other relevant data submitted or collected in connection with your account may be retained by ProRentify, even after you cease using the Service.

These reviews and ratings are kept confidential and will not be made publicly visible. They are only accessible to authorized users who search using your full name and the last four digits of your Social Security Number or Driver’s License number.

This retention policy is in place to maintain the integrity of the ProRentify platform and support informed decision-making for property owners and managers.

5. Security and Your Interactions with Other Users.

While ProRentify strives to promote a respectful and secure user environment, we do not control or take responsibility for the conduct of any user—on or off the Service. You are solely responsible for your interactions with other users and agree to exercise caution and good judgment in all communications and meetings, especially if those interactions occur outside of the ProRentify platform.

Do not share sensitive financial information—such as credit card numbers, bank account details, or any other personal payment information—with other users, nor should you transfer money to them through any means outside the official platform.

We encourage all users to report any suspicious behavior or violations of these Terms so we can continue to maintain a safe and respectful community.

6. Rights You Grant to ProRentify

By creating an account and using the Service, you confirm that all information you provide—including any information retrieved from your Google account—is accurate, truthful, and up to date. You also confirm that you have the legal right to post any content ("Content") you submit through the Service and to grant ProRentify the rights described below.

You grant ProRentify a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute any Content you provide in connection with the operation and promotion of the Service.

You understand and agree that:

  • Monitoring & Moderation: ProRentify may monitor and review Content you post on the Service and has the right to remove any Content, in whole or in part, that we determine violates this Agreement or may negatively impact the reputation of the Service.
  • Respectful Conduct: You agree to treat our customer service agents and employees with respect and courtesy at all times. ProRentify reserves the right to immediately suspend or terminate your account if your behavior is deemed threatening, harassing, abusive, or otherwise inappropriate.
  • Advertising: In exchange for your use of the Service, you agree that ProRentify, its affiliates, and third-party partners may place advertisements and promotions within or around the Service.
  • Feedback and Suggestions: Any suggestions, feedback, or ideas submitted to ProRentify regarding the Service may be used freely by ProRentify for any purpose without compensation or obligation to you.
  • Access and Disclosure: You acknowledge and agree that ProRentify may access, preserve, and disclose your account information and Content if required to do so by law or if we believe in good faith that such action is reasonably necessary to:
    • (i) Comply with legal obligations or respond to legal process;
    • (ii) Enforce this Agreement;
    • (iii) Respond to claims that Content violates the rights of third parties;
    • (iv) Respond to your customer service requests; or
    • (v) Protect the rights, property, or safety of ProRentify, its users, or others.

7. Community Rules.

By using the ProRentify Service, you agree to uphold the integrity and safety of the platform. You agree that you will not:

  • Use the Service for any unlawful purpose or any purpose prohibited by this Agreement.
  • Use the Service in a harmful, abusive, or malicious manner.
  • Use the Service in a way that could damage or interfere with the reputation, operations, or functionality of ProRentify.
  • Share spam, unsolicited content, or fraudulent messages, or attempt to solicit money or deceive other users.
  • Impersonate any person or entity, or post photos, videos, or other content of another person without their explicit permission.
  • Engage in harassment, stalking, intimidation, threats, abuse, spying, or defamation of any individual.
  • Post any Content that infringes upon the rights of others, including rights of publicity, privacy, copyright, trademark, intellectual property, or contractual rights.
  • Post any threatening, sexually explicit, pornographic, or hate-related content.
  • Share any Content that incites or glorifies violence, contains nudity, or includes graphic or gratuitous violence.
  • Promote or post any material that advocates racism, hate, intolerance, or physical harm against individuals or groups.
  • Request passwords, financial information, or personally identifiable information from other users for commercial, illegal, or inappropriate purposes—or share someone else's private information without their consent.
  • Use or access another user's account, share your account with others, or operate multiple accounts without authorization.
  • Attempt to create a new account if your original account has been suspended or terminated by ProRentify, unless you have received express written permission from us.

ProRentify reserves the right to investigate and take appropriate action, including terminating your account, if you violate any of these rules or our Community Guidelines. If your account is terminated due to such violations, your authorization to use the Service is automatically and permanently revoked.